Re: Service Desk Configuration Centre unable to open instance
Was hoping known issue and quick fix. If not will have to create a new instance if allows me and delete this one which seems corrupt. More concerned its the Config Centre than my instance though.
View ArticleRe: LDSD 7.5 Survey pro-active negative response.
You could modify the process to check the value concerned and send a reminder.
View ArticleRe: How do I configure TelnetCE to accept input from a Bluetooth device on my...
Hello, Unfortunately this type of functionality has not been implemented to accept data from a BT thermometer along with the integrated scanner.. If you require this type of functionality, please...
View ArticleMigrating from 9.5 SP2 to 9.6 with Provisioning
Hello All, We are looking to upgrade from 9.5 SP2 to 9.6. Has anyone upgraded to production yet, and were there any issues with provisioning ? I am looking for feedback on Import/Export Templates...
View ArticleRe: problem connecting device MC9190G vai avalanche server (WLRMTCTL 3.0.021.01)
Hello, Can you tell me what version of Avalanche you are working with? Also have you tried rebooting the device, and if that doesn't work try orphaning the remote control package then re-installing...
View ArticleRe: Does Wavelink TelnetCE support Chinese (We are using a Motorola MC9190-G...
Thank you for the reply. Doubt: Does the 5555-x01 emulation work like the vt-220??( that is the emulation required by my host)
View ArticleRe: How long does it take ldprovision.exe to load up after CTOS?
This is a 9.6 core. I never created an advanced agent just the exe for installation of the Provisioning agent.
View ArticleClik here to view.
Re: Service Desk Configuration Centre unable to open instance
Definately an issue with Configuration Centre, just tried creating new instance and window is displaying with no styling. Again no error messages though
View ArticleRe: Service Desk Configuration Centre unable to open instance
I amended my URL as localhost than the app server name and styling came back and instance can be opened. I thought you could do on server as localhost or servername. Anyway resolved the issue I...
View ArticleRe: SA unable to see System Preferences bug?
Upgraded to 7.7.3 and still cannot see System Settings as SA or me, Administrator.Any ideas? Otherwise I'll log a call.
View ArticleHelpdesk Manager needs ability to create Queries
Helpdesk Manager needs ability to create Queries.I added him in "HelpDesk Manager" Role as well as in "Managers" GroupI gave him a Privilege to "Query Builder", "Create System Query", and "Create User...
View ArticleRe: Imaging tablet devices with a single USB ethernet adapter
Hi Frank, Yep I checked this also and duplicate is set to MAC and Device Name to change, the issue isn't when scanning it's when provisioning, in the unattend.xml file we inject %ldHostname% as the...
View ArticleClik here to view.
Re: Helpdesk Manager needs ability to create Queries
I think they will need to be given the analyst role as well.
View ArticleRe: Knowledge Articles: What am I missing?
Moved thread to Knowledge Management. In the Knowledge Management area a similar question was asked a while ago which sounds very similar: Knowledge permissions problem? Hope this is also your...
View ArticleRe: Landesk service desk console : field desappears on windows conceptor....
They often go onto a group box, but the group box is too small to show the attribute. You will often find it if you expand the bottom group box way way down.
View ArticleReplies from Request notifications are not adding a note to the request? Can...
I understand the the inbound mailbox is pointing to the incident process and thought if I added a new mailbox that points to the request process that it might work. But, I would also need a new...
View ArticleRe: Distribution package fails to download
Just in case ... We recently had this error, turned XTrace logs for lddwnld and got the following log entries... 10/20/2014 12:51:41.014 4936 1264 lddwnld.cpp 3750 Calculating new hash for...
View ArticleRe: Replies from Request notifications are not adding a note to the request?...
On mail manager tick the box that says something like use inbound mailbox for outbound messages (sorry to be vague) and when a reminder (say) is done from a process associated with one inbound mailbox,...
View Article
