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Re: Reports to show patching results
Here is the 30 day query you can create: Re: Missing patch report Also here are the queries I use that might help: This is for Failed PatchesThis is for Detected Patches: Saw this too to hope help:...
View ArticleRe: Implementing selective authorisation
With console it will be trickier for all those areas you have mentioned. WebDesk will be safer because much more is done on the server itself rather than the client. Authentication, reports, KB, the...
View ArticleRe: New 9.6 Install computers show up without Inventory can not manage either
We are having this same type of problem but are on LDMS 9.5 SP2 with LDDA 9.6 installed.
View ArticleRe: New 9.6 Install computers show up without Inventory can not manage either
Wonder if it is a problem with LDDA? And if it can be safely uninstalled to test.
View ArticleRe: Unable to launch Win8 Apps after LANDESK agent 9.6 installed
We've run into the same issue but only on some of our Windows 8 clients. The ones that were affected are HP Tablets running 8.1 Enterprise. These auto log onto a managed user account that can only run...
View ArticleRe: Reports to show patching results
So the initial attempt to run the detected patches crashed my console (guessing due to number of entries ). I am working on getting something very similar created and will post anything I can come up...
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Re: Reports to show patching results
Here's what I have so far. It's SQL not using the built-in query tool. The below will give you a list of all detected (Detect =1) critical (VULSEVERITY = Critical) patches that haven't been installed...
View ArticleRe: Changing Boolean value with another Boolean
In a matter of fact, they both have default value, that's why I'm not checking for null condition. I find a work around of my problem by using a template, so I went back using only one radio bouton and...
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Re: Export a query result to csv while in LANDesk Service Desk Web Desk
This is a standard feature that isn't always as a clear as it could be. Click on the drop down arrow top right of a query - screen shot enclosed
View ArticleCurrentUser being the default value for RaiseUser when empty
Hello, When creating an incident in here, the user have 2 options for selecting the RaiseUser: either an internal user or an external user. Internal user are found in the user business objects, so...
View ArticleEmails sent to ServiceDesk mailbox not dropping into Service Desk itself
When users send emails to Service Desk, they arrive successfully in the Exchange mailbox but Service Desk is not picking up the emails and popping them into Service Desk. We went into Administration -...
View ArticleRe: Emails sent to ServiceDesk mailbox not dropping into Service Desk itself
The inbound service needs to be running. It that runs up and then stops, check the event log
View ArticleRe: CurrentUser being the default value for RaiseUser when empty
raise user will be filled in for you automatically and I don't think you can change this behavior.But depending on how you get people to select internal or external, you could perhaps use a dynamic...
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Re: duplicate ticket created for different users
hi guys,below is what i mean by duplicate tickets created appreciate any assistance. thanks
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XML document error
hi,i encountered this error below when trying to run a query. what should i do to fix this? any help is much appreciated. thanks
View ArticleComputer.Login Name not updating
Hi everyone. I have a fleet of abut 1050 computers. LDMS 9.6 all the latest. All the latest agents. STILL (this has been happening for a while) Computer.Login Name is reporting the ORIGINAL name who...
View ArticleThe core LANDESK9.5SP3 server remote controlled terminal machine card screen...
In the core serverremote supportor HTML5 remotesupport,the controlledend systemis 2008 R2,always appearwiththe delay problem
View ArticleRe: Our Group is getting resolution breach mails of the calls closed 4 months...
Hi, sorry for the late response. Here the status is "RESOLVED".
View ArticleRe: Unable to launch Win8 Apps after LANDESK agent 9.6 installed
LANDESK support has suggested to perform Windows 8 Refresh to resolve this issue. I have tried this and Windows 8 apps are currently working but I noticed during the refresh process, any installed...
View ArticleRe: Emails sent to ServiceDesk mailbox not dropping into Service Desk itself
Hi The inbound service was the key - I had problems restarting the service - found about 56 updates needed on the application server - applied the patches and then the service restarted without a...
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