Re: application portal window empty
Hi TF,Could you please attach one or two printscreens illustrating your issue? That's a bit confusing. Also does it happen all the time?Thanks.
View ArticleHow to uninstall opera browser silently
Hi Friends, Kindly help me with the script to uninstall opera browser silently using landesk software distribution. Thanks,Dinesh
View ArticleRe: How to uninstall opera browser silently
Hi Dinesh,if it´s a MSI installation, you have to check the Productcode and uninstall it like following:- msiexec.exe /X {Productcode} /qn /norestart best regardsMarkus
View ArticleCan't Access Console - SQL Error
After Moving the database from Local server to Centralized Database Server. I can't logging to Console; with following Error...
View ArticleRe: Can't Access Console - SQL Error
Hi,please reset the iis and test it again. In some cases this will help! best regardsMarkus
View ArticleRe: New icon showing up in clean/repair history.
Hi germanl,There is maybe a solution for you; Create a new inventory setting and call it something like event_test, once finished go to the agent behaviours folder on the core under the ldlogon folder...
View ArticleActive Package becomes Orphan
With reference to the link, we've created a package with a similar approach for QL220+ which includes a selection criteria as "(!Custom.Test=1)", because we don't want it to be installed again and it...
View ArticleRe: Avalanche Enabler 5.3-48 "Settings" Password
To change the Avalanche Enabler Password, You'll need to use the Wavelink Enabler Configuration Utility which is avaialble in the below link. Once you deploy it to the devices with your customized...
View ArticleRe: Is Linux based mail server is compatible with the LANDesk Service desk...
Hi Kerhold, Sorry for the late response. We spoke to our client and they are saying that SMTP is enabled on that linux server, Also we checked with the telnet for that Mail server and it seems working...
View ArticleRe: Does LDMS 9.6 SP1 support direct profile migration from WXP to Windows 8.x?
The migration of Windows XP to Windows 8.x is the same possesses and the same problems as like you can meet during the migration of Windows XP to Windows 7.For the migration of the user data, we make...
View ArticleRe: I'd like to do a "category" query on password resets over the past 3...
Hi Jenny,Looks like I never responded to your question.We log our password resets as new incident with the category of password reset, sub heading mainframe or network PW reset. Thanks,Kevin
View ArticleHistory of the Inventory Scan for the last few days or weeks
I want to know if there is a way to create a query that keep track the history of the Inventory Scan within the last few days, weeks, or months? I'm currently trying to find out when was the Inventory...
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Re: Automatic Action to create a Calendar Appointment
You'll need to have an action that is tied to your appointments object (mine is called Change Appointments) which you should get when you set Change to be a schedulable object. Once you have that...
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landesk error return code: 18581, ping: no response from target within...
I attempted to capture an image from a machine, that was turned on and available for an extended amount of time. I monitored the progress during the process and received a return code error: 18581,...
View Articlehow does one generate an email to the analyst when a ticket is about to breach
how does one generate an email to the analyst when a ticket is about to breach
View ArticleRe: Reporting SLA breaches by assignment
How do you report on these incident assignments ? I don't see a IsBreached flag on the Incident - Assignment object
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Re: Can a group box be collapses as default?
Hi, I would suggest using a windowless action with an incident (or request) form associated to it as John suggests. This is a neater way of presenting the information. The information is available to...
View ArticleRe: Self-Service Request Status Icons
Hi Mark, "Normally" the images are added to the status of a ticket. So to view them build a query against the Lifecycle > Status object and set the property to allow you to launch a record. You will...
View ArticleRe: how does one generate an email to the analyst when a ticket is about to...
Hi Kevin, When you set up your Response Levels you can add escalation actions. These allow you to perform actions such as colour changes, email notifications and assignments. Ideally you would want to...
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