Re: Whats the difference running WebDesk in Mobile mode and Mobile Self Service?
I had a feeling that one of the later releases had a window rule that allowed you to select the type of interface the person was using. I might be wrong though!
View ArticleRe: How to login as administrator on self service?
If you have the windows account available that is associated with the SA account, then you can start the internet explorer in this context and access the webaccess with the sa account.
View ArticleRe: Application Blocking - variable .exe
What method are you using for blocking? The blocking 'should' be using the internal name of the application ather than just the file name. I've tested this with success in the past unless something has...
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Re: Application Blocking - variable .exe
I'm adding a file to the 'Block' folder in 'Blocked applications' in 'Patch and Compliance'. Is there another way or maybe I'm not trying correctly? What I've setup blocks that specific .exe but in...
View ArticleRe: Patch Manager - Download from Manufacturer
Enhancement Request added - http://community.landesk.com/support/ideas/3653
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Inventory Status Blanking Out After Being Set on Laptops and Thin Clients
We are having some problems with the status of a computer blanking out after it has been set. The status is set using the bar code web form. We have the following settings set in LANDesk below for a...
View ArticleError when running reports in WebAccess with Integrated Login
Hi,I can execute Crystal Reports in WebAccess with no problem when using Explict authentication. When I change to Integrated logon, the same report (CallManagement.Call.rpt located in...
View ArticleRe: Inventory for Adobe Flash player on macs
This has come up again. We have no visability of the version as to the version of flash or if it is even install on a mac. How do other people handle this? Today xprotect disabled the version we had...
View ArticleRe: Error when running reports in WebAccess with Integrated Login
Appears this has been an issue, although not specifcally when changing between explicit and integrated logon. Check out this link:http://community.landesk.com/support/message/88685#88685
View ArticleSome Collection Attributes only show Serial Number on Query Tab
I've managed to fumble thru much of what I need to clear up many of the collections on the various process windows now that our consultant is gone. * Some are queries - very simple and was easy to...
View ArticleRe: Error when running reports in WebAccess with Integrated Login
Hi,The interesting is just it: reports always work using explicit logon, and never with integrated.So, the problem may be related to security constraint, I tried to change some folder but with no...
View ArticleRe: Error when running reports in WebAccess with Integrated Login
Just thought about something. Do you have a seperate location for the reports for your explicit and integrated logins? I know we had two location...
View ArticleRe: Report against "Action Instances" within Change Management
If you are using the query designer you'd look on the main process object and then the collection and then select the attributes from the particular collection. So Incident/Notes and then Title or...
View ArticleRe: 9.5 SP1 Kaspersky 10 Error Pop-up
I just disabled the Defender Service and the pop-up still appears. It is Windows 7.
View ArticleRe: Landesk Management Suite 9.5 login failure
-Try running microsoft streams against the ManagementSuite folder and the inetpub folder-i will attach an applicationhost.config to this post, try just swapping them out and see if that changes anything.
View ArticleRe: Landesk Management Suite 9.5 login failure
Replacing the applicationhost file worked perfectly! Thank you.
View ArticleRe: Landesk Management Suite 9.5 login failure
Just FYI, that file should be pretty generic, but just check throgh it for any core specific info, just in case you hadn't. Glad it worked.
View ArticleRe: Landesk Management Suite 9.5 login failure
I haven't done that yet but plan to. I was also going to compare permissions also.
View ArticleRe: Landesk Management Suite 9.5 login failure
Might run them through a program like beyond compare, might show you where the issue was if it doesn't end up being file permissions.
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