Re: Adobe Updates - What's the Difference?
So as a catch-all, I can use the _UPGRADE_ENU since this will not only update the older versions (some of which undoubtedly exist) as well as any 11.x version to 11.0.6 correct? Thanks!
View ArticleRe: Clear or populate raise user based on boolean
UPDATE: Trying populate the Raise User attribute using this calculation: import Systemstatic def GetAttributeValue(Activity): CurrentUser = Activity.CreationUser.Title if...
View ArticleRe: Portal Manager crashes after selecting 3 apps and launching
Do the machines have netframework 4 ? that is installed with 9.5 SP1 and is needed for the new portal manager ? Errors ion the agent deployment log wscfg.exe.log
View ArticleRe: Portal Manager crashes after selecting 3 apps and launching
Yes our Images have .Net 3.5 & 4.0 preinstalled and patched.
View ArticleRe: Can't get background search to display on incident page
We didn't manage to get the telephony integration in to Q1 but it is on the roadmap
View ArticleRe: Need to Show Effectiveness of LANDesk - Any Trending Report?
You change the period for data by setting up the Gather Historrical Information task. You get this using the Scheduler drop-down in the Security and Compliance window. Using this you can choose how ong...
View ArticleRe: Where is Smartvue for LDMS 9.5 SP2?
Yes you can, there is no specific SP2 version. Frank
View ArticleRe: Unable to edit any process actions in LDSD 7.7.1 for all modules.
LANDESK is working to produce a solution to this defect as soon as possible, and further information will be posted pending our current investigations. Please contact Support if you are affected by...
View ArticleRe: Insert Image into Service Desk 7.6.2 becomes blank upon save
Hi, Apologies for the delayed response. In Console images are not loaded automatically, you need to right-click in the field and select "Display Images" and they will then load. ThanksStu
View ArticleRe: Create a checklist form for building PCs
Hi, Most new starterPC type processes will normally create Tasks for each job to be done and so each task can be marked as complete. ThanksStu
View ArticleRe: Remove default "Home" button on Self Service page.
Hi, This isn't configurable I'm afraid and it is intentional to show the "Home" group if there are no other shortcut groups published to a user. ThanksStu
View ArticleRe: HP 840 unable boot into WinPE
Hello, it seems that the problem appear on newer DELL clients with new BIOS since last December and HP clients too. We found a solution on the PXE server. On the server the MTFTP settings must be...
View ArticleBest practice for deploying ActiveSync settings to Android Device
Hi Have recently adopted AoD as our mobile device management solution. We are premdomininetly an Apple house however we are looking at introducing BYOD. I would like to be able to enrol devices for...
View ArticleRe: Lenovo T440S Provisioning Issue
Hello Frank, Sorry for left out a little detail. I have LDMS 9.5 SP1. It wouldn't hurt by trying Windows 8 driver at this point.
View ArticleRe: Where is Smartvue for LDMS 9.5 SP2?
To elaborate on Frank's response - The "SP1 for Smartvue" is a "SP 1 ... for Smartvue" not a "Smartvue for use with LDMS 9.5 SP1". The two (SmartVue and LANDesk ManagementSuite 9.5) are seperate, so...
View ArticleRe: ALM and Service Desk configuration
ALM does require Active Directory and the user who installed the software is the one that can initially access Configuration Settings and setup the rest of the AD integration. The same user will be the...
View ArticleRe: Currency Conversion
Funny you should mention that Jamie! In my testing of the new Web Service linking features in Service Desk 7.7.1 I use a currency conversion web service as a simple example. Here is the web service I...
View ArticleRe: Windows Event Log Monitoring
The monitor should look at the times between polling. That is...it will start monitoring once it's installed (won't detect historic event logs) and should just watch the past interval...in this case 24...
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