Some Problems with Landesk and Remote Control
Hello At this time we have some problems with the interface, it's show the error that I attached, and I attached other errors thats occurs on the environment. Please could enyone helpo me to fix tat....
View ArticleRe: Selfservice create a ticket link assigning end user as the analyst
Without knowing how your system was designed it's hard to offer helpful advice. I;d see if you can contact the people who set the system up for you. Personally I'd start by opening up the process...
View ArticleRe: CurrentUser being the default value for RaiseUser when empty
You could detect the external-ness in the process and then use a windowless action to set the raise user to be the value you want. Setting it to be the same as the person who creates is is standard...
View ArticleRe: Display details of all Service Catalogue items
I'd write a query against the Asset Management/Service object and drag the items in question across
View ArticleRe: New 9.6 Install computers show up without Inventory can not manage either
Turns out my inventory scan files were too large to be processed by the core server. Had to go into core server setting and increase the allowed scan file size. Fairly simple fix, once you know what...
View ArticleLandesk 9.5 DB migration and permissions
This seemed like kind of a specific issue, so I didn't find it out in the other threads out there. We recently migrated our database from a SQL 2008 server to SQL 2012. After the migration, our sql...
View ArticleCan you set a default value for an Attribute or Object per Window?
When creating notes, we've added the "Is Private" checkbox to the analyst Note window and want it checked by default, so in the Note object, we set the default value for "Is Private" to True. However,...
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Issues patching Chrome and startted with patch 38.0.2125.104
We have started having an issue with LANDesk patching Chrome. We do not approve all Chrome patches but for us the issue started with version 38.0.2125.104 and we also had the issue with 38.0.2125.122....
View ArticleHow to give a person access to only run reports and Queries from Console?
I am trying to setup an Analyst role so that when they log in to the console they can only run reports and queries, but not modify them. Can anyone give me advice on how to do this? I know how to...
View ArticleRe: Can you set a default value for an Attribute or Object per Window?
Not that I am aware of. You might want to use two separate actions one for the end user and one for the analyst which then add the right kind of note to the incident.
View ArticleRe: Unable to launch Win8 Apps after LANDESK agent 9.6 installed
HoneyDew, I tried a refresh on a Surface after installing the LD agent and it was launching "modern" apps fine. But the problem was that it wiped the LANDESK agent of the machine as well. Not much of...
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Re: Uninstall agent from windows platform
You can either use Unmanaged Device Discovery from the core, or from the client machine you can map to the core server and execute wscfg32.exe, located at c:\Program...
View ArticleRe: Our Group is getting resolution breach mails of the calls closed 4 months...
Hi jenny, The escalation status is COMPLETED.
View ArticleRe: I want my priority level to get populated automatically once i select my...
Hi jenny, Tnq, that works !!!!
View ArticleRe: Dynamic Window to populate Category Description in Incident Description...
Hi, The specific requirement you are asking for is not delivered using the dynamic window functionality. Dynamic behaviour only affects the visibility/mandatory/read only behaviour of a control and not...
View ArticleRe: Help needed to build a query - Local Admin usernames
Computer > Local Users and Groups > Local Groups > name or members
View ArticleRe: Problems deploying scripts
Hello... I guess that the GPO lead was a dead end. I just forgot the argument ALL, and got another error than i used to get. What I find strange is that i can doubleclick the vbs file on the clinet,...
View ArticleRe: Changing String SubDataType to HTML
StuMcNeill So am I understanding this correct you can't change the subdatatype field that oasblacha states, in his original post to html or it will mess stuff up for future upgrades? I am at a loss...
View ArticleParent ID on the list of children.
Hi.I have a query of child changes and I want to see on this list another column which one will display Parent's ID (reference number). It is possible?I've triend to find it in parent collection in my...
View ArticleRe: Problems deploying scripts
Have you tried a different method of uninstalling? For example WMI? Try this command on a machine with Office 2010 (note the quotes):wmic product where "name like 'Microsoft Office 2010'" call...
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