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Re: Importing SHI Data Automatically

Go ahead and open a support ticket and we will schedule sometime to look at with you. Jason

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Re: DA Web Import - Lenovo Warranty Info

The update works like a charm. We still are getting 403 at support.lenovo.com, but the link in the update still works! Edit: I also took your advice. I based the lookup off only machines that are...

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Re: CC in inbound mail

I am trying to find a way to do this now. We have set up an inbound mailbox to create tickets, but people (unfortunately) like to include cc's. It would be great to have a way to do this.

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Re: Windows Server 2012 R2 Support for Avalanche SE?

Ben, AvalancheMC and SE 5.3 do not support Server 2012 R2, and there is no plan to support that on those versions.  The new Avalanche 6 will support both Window Server 2008 R2 and Windows Server 2012...

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Re: Windows Server 2012 R2 Support for Avalanche SE?

x2We are in the midst of upgrading and if 6 is close on the horizon, I'd rather do it right the first time rather than trying to migrate again.-Derek

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EPC data

I would to ask something about how to read the EPC datas with the scanner.I programmed the scanner for to read the tags and it read them correctly but I see only the readed codes and not the EPCs as I...

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Re: Landesk 9.5 sp1 Hii Best Practices

The problem that I was having with Hii had to do with Windows 8.1 and partioning the drive in the provisioning process. In WinPE after the imaging the landesk provisioning wasn't automatically mounting...

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Re: Windows Server 2012 R2 Support for Avalanche SE?

Avalanche 6 GA release date is still TBD, but we are getting very close. It is quite different then the Avalanche 4.x and 5.x versions.  It requires MSSQL and there will not be SE and MC versions it...

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Office 365 Support

We use LANDesk Management Suite 9.5 SP1 along side AirWatch on-prem for mobility. We chose this route becuase LD did not support Office 365 for MDM, which was an impending migraiton. Well, here we are,...

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Re: Landesk 9.5 sp1 Hii Best Practices

I have noticed with 9.5 you have to create a task to specifically mount the partition which was not required in 9. I usually mount the drive as J. The reason I chose a letter farther in the alphabet is...

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Re: Office 365 Support

Have you tried it on iOS? If you're using EAS, that should be there. EAS for Samsung has been implemented and will roll out in the Q2 release.

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Re: Role for software deployment only

rickorhino, Create a role and choose View and Deploy Distribution packages. This will give them the ability to move devices into and out of tasks and start them. Some things to consider - in order to...

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Re: Role for software deployment only

The other option is to create AD groups for each SW package. If you then link that group through a LDAP query in LANDesk to a policy based SW delivery task then all your staff have to do is change the...

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Re: Building an image walk through

That is not an easy request as there are so many different ways to achieve what you are asking for.There are some very good pages on here about this that i would suggest you start with. LANDesk...

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Re: Role for software deployment only

Rickorhino, Since LANDESK manage deploying through a TASK. The only access you need to give to your techs (As Peter said) are "View" and "Deploy". This is not just for "Distribution Packages"  but for...

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Re: Landesk 9.5 sp1 Hii Best Practices

Chad.White Here is my configuration to the partition for Windows8. this section is for the "Pre-Os Installation" in my provisioning template (I am attaching the picture)  <section id="PreOsInstall"...

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Annoying "beeps" when wake-from-sleep

I am running MacOS X 10.8.5 on a MacbookPro, and when I wake from sleep, I invariably get 3-4 extremely annoying sound alerts. I've tracked them down to these messages displayed in a Terminal.app...

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Re: SQL Authentication for Service Desk and Management Services

Hi, That document is specific for Management Suite.  For Service Desk you can use either SQL or Integrated security.  Within Configuration Centre where you specify the database connection details there...

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Re: Will Deleting a Personal Dashboard cause TTL problems?

Hi Stu, thanks for that and that confirms exactly how we have our setup. My main area of concern is the things that are not covered by TTL and therefore must be changed directly in Live.  I don't think...

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Re: How to calculation value based on another value in another BO?

Hi, Could you clarify what you have set up already in regards to the relationships and calculation?  If you have used a calculation to set the Server Information relationship on the User object then...

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